Cogs can shrug their shoulders and not care if an irrational asshole gets a refund because it's not their job to take a stand. Related. By … For some reason they feel better about themselves if they shit on others. Not that this should be your only motivation for being nice to them but some people are just assholes and I feel like they are dumb for being rude to someone who’s preparing or handling their food. If you're the person in a position to do the ass-kissing, get yourself out in front of the poor cashiers, thank them for coming to you for help, and then "help" get the rude people out of the door ASAP. This is what I do. ALWAYS. One, which I'm transitioning out of, is a bit slower paced and mostly brings in the same regulars every day. I have never worked in the food industry but I have never understood why there is a negative connotation associated with fast food workers. Do you really want to risk them messing with your food? Close. Hope this gives you some insight. This guy abuses everybody in the store. You might have asked your customer… If they are getting too aggressive, or demanding things, show them the manager. Especially on day where you'll get nothing but rude, demanding customers. I think that some people just really like pubes and spit in their food. Lots of reasons, really, mostly stemming from a dated notion that people serving food are servants and, therefore, lesser beings. I said, its fine. But not this guy. So you have never made mistakes at work or had to be told something a few times or have had a shitty nights sleep that is affecting your work? yesterday, I was eating a fast food hamburger. Cookies help us deliver our Services. "I understand. No fast food employee rants — about customers, other employees, managers, etc. Takes all of the decision making out of the job. Who the fuck cares if you're actually sorry? I understand. 8 min) so he gets angry. Let me see what I can do for you. That's a bfd for every restaurant and food service place regarding the health departments in my area. Many people who've worked in the retail and food-service industries have horror stories to share about rude customers. Odds are, it’s because a customer provoked them. I have rarely seen people behave the same way in department stores, supermarkets etc but that is just my view from the inside. ... Back when I was managing fast food, every once in awhile someone would pull the customer is always right card and I would tell them they were no longer a customer and ban them. Sorry we no longer carry the $5.99 special! They were super needy for the entire 2 hours they sat there. Fine, I can't comp food but a manager can. The wait for desserts and drinks was pretty bad, we had a new bartender and a new dessert cook. No posts that are primarily fast food company business or stock news. When you’re an arsehole of a customer, you get what you ask for — and that can include really, really, really old gross food. A MCDONALD’S customer got their own back on one impatient woman at a Drive-Thru after the rude fast food lover gave him the finger because he was “taking too long to order.” The m… They're not good people....best to treat everyone the same from the bottom to the top! And if they remain calm and civil, despite their frustration or anger, you'll most likely be willing to help. The same applies when someone is questioning a change that you've made. However, I have noticed that some people look down on us. In our consumer, gimme gimme convince culture, people turn into adult babies. Support for fast-food worker. I've worked at a coffee place. When you're at work, customers aren't seeing you as a person so nothing that happens is actually a reflection of you and your actual worth. The ruder they are, the more I smile and the more over-the-top nice I am. Post those to /r/TalesFromFastFood. Doesn't matter if we have families or bills to pay. Be nice to fast food workers. ... 20 Somethings AskReddit Customer Service Horror Stories Jobs Reddit Retail Industry Service Industry The Internet. IE. Press question mark to learn the rest of the keyboard shortcuts. Yes, as a minimum wage worker, I totally have control over the prices. An old saying that really holds true..."Don't bite the hand that feeds you.". I said, I don't really mind if I eat it. He told himself he'd always believe in himself and achieve all his dreams, no matter what anyone else said. If you're the person in a position to do the ass-kissing, get yourself out in front of the poor cashiers, thank them for coming to you for help, and then "help" get the rude people out of the door ASAP. You just have to be able to tune it out. And it's almost impossible to deal with in any customer service profession. While some customers' unexpected kindness can totally put a lasting smile on a server's face, one rude comment can cause the employee to call it quits—and then take the tantrum to Reddit. Get a feel for what your manager will put up with, and follow that same level. When I go in to my local Subway and there is the SLIGHTEST niceness from an employee I mention it. New comments cannot be posted and votes cannot be cast, More posts from the TalesFromYourServer community, Continue browsing in r/TalesFromYourServer, Press J to jump to the feed. Not your problem. Let's look at several first hand stories to learn more. The ones with nice, friendly, chatty employees don't keep them very long. I actually never minded working at the places where we "always" said yes. Preach! How would you like me to fix it?". If a customer is unhappy about the quality of goods or services that they've received from your organization, they're perfectly entitled to express their dissatisfaction. They will tell you that customers can be rude, demanding, petty, insulting and … If they ask for something you can't do, then explain you can't do it, counter offer something you can do and if that isn't good enough then tell them they'll have to speak to the manager/write them a letter. Give them … Makes me happy. I work at a local tourist spot as a food services supervisor, and we have a few different food outlets in the park. What about vintage patties? but i get it :( life is hard, if only you could make your own damn coffee at home. 5 min later they are pissed because their name isn't Ashleeeigh and their frappuccino isn't a cappuccino. I have worked in fast food my whole life and have been treated like absolute garbage. Meanwhile, over at Reddit, the "Tales From Retail" and "Tales From Your Server" subreddits are dedicated to employees dealing with difficult customers. They probably learned their shitty behavior from their parents or peers. I just don't get it. The pay sucks and the job sucks too. Do y'all have any tips for changing one's mindset towards a "customer first" angle during shift? Posted by 2 years ago. Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. I will always be respectful to people who work in fast food. think about how that person making the drink could possibly also be hungover, and gets to make coffee for hundreds of other hungover people who are unpleasant and demanding. To get an inside look into what the guy punching buttons on the cash register really thinks of you (and your request to hold the cheese), we scoured Reddit and found the most hilariously shocking thoughts à la fast food … Its our fault for being losers. Confirm with your manager where 'the line' is. I shoot him a few looks like what the fuck? That's a societal problem. It's just as bad as dealing with customers dealing with your fellow workers. Welcome back to Behind Closed Ovens, where we take a look at the best and strangest stories from inside the food industry. Mean people love hearing it from us peons, and it calms them down. My son worked fast food for a while and he only told me of a couple incidents with insane customers. At the end of the meal one of them stopped me to tell me he was a pastor. My first job was in fast food. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. There's more out there don't get stuck doing something that's not right for you, but to be fair, some job markets are horrible. I hate the people that complain every week 10xs in a row AND STILL COME BACK!!! They know it is our job to be nice and deliver high customer service so they know they can get away with saying anything to us or taking their shitty day out on us especially younger staff. You'll try hard to put things right, whether that means replacing a faulty toaster, or providing compensation for a canceled flight. “The customer’s always right” is a horrible rule. Close. We get to know these customers and 99% of exchanges are civil if not friendly. Unfortunately, she hadn't asked me if I wanted some. Why are some people especially rude to fast food workers? If they ask for something you can easily do, then do it. - See 331 traveler reviews, 40 candid photos, and great deals for St. Petersburg, FL, at Tripadvisor. Don’t you just Love rude customers Joke I delivered to someone who when I handed them the food “I got a text 35 minutes ago that the food left the restaurant, is the food cold?” “I don’t know, I had to deliver multiple orders and there was bad traffic” “Yeah its cold as ice, thanks :/“ Well I know one guy who was like that and it was actually a sad story when I learned more about him. Rude customers are nothing new in fast food, and the demand for Popeyes' chicken sandwich has brought with it numerous incidents of hostile customer behavior. Let me just say I have also met some amazing people that have become lifelong friends and I really enjoy interacting with so many different people each day. I really love this job and don't want to blow just because I couldn't keep my mouth shut while interacting with an asshole guest. Don't be afraid of "I'm sorry". Let me see what I can do for you. Follow regulation and let their words roll off your back. "I'm so sorry our lettuce wasn't up to your standards! The Weirdest Fast Food Customers Ever; 10 Things that the Fast Food industry doesnt want you to know….. She said, well, it is burned. I'm so sorry about that. Is that even the case? La V: Great food, but rude staff. How can I make your experience amazing?!!". My son worked fast food for a while and he only told me of a couple incidents with insane customers. (Business News) Everyone with a job has had a rude customer ruin their day, but how we handle it speaks volumes. In this video we will meet a bunch of really rude customers and a lot of cashiers that are way to nice, because they can't really blow up on people during their work hours. It doesn't seem to me that they attract much more rudeness in fast food than in other customer service type jobs. When the chicken sandwich first rolled out in August of 2018, Popeyes manager Wanda Lavender said one disgruntled customer threatened to shoot the staff over the sandwich. I'm a natural people pleaser but in my mind coworkers come before customers 99% of the time, which will never fly at this new job. Nickelodeon You can walk over to the counter and grab a ketchup packet like everyone else, sir. Edit for clarification: Both companies have the same policy, but the first store has a "better" clientele, so interactions with especially unhappy customers are few and far inbetween. That is all. They said that would fix it, so now it's fixed. 3 1 13. This week, we’re back to one of the classics: terrible restaurant customers and the eateries they maliciously haunt. Read this: 19 Waiters Reveal The Rudest, Most F*&ked Up Thing A Customer Has Ever Said To Them Read this: I Snapped At A Customer While Waiting On Tables And That’s An Industry Faux-Pas Read this: Here’s 29 Insensitive And Rude Questions People … “Why are customers so stupid” and “Why are customers so entitled” are also top suggestions (“Why are customers so stupid”, for example, rings in 110 searches per month). Every person I know in the restaurant industry in the same town wear masks no question because that's just how it is. I mean, these people are making your food. A few brave souls on reddit … Your job while you're there is to help customers. Some people are driven to abuse people they see as lesser in order to overcome their personal failings. No customer rants — about fast food employees, bad food, missing or added items in an order, etc. People act like we are worthless pieces of shit. After working fast food for years and finally escaping I have to say, it's customer service. People forget that sometimes we can work under extremely hard, hot and busy conditions, often with junior staff. It doesn't seem to me that they attract much more rudeness in fast food than in other customer service type jobs. Customer, crew, manager, and this lady. My dad was US Navy and taught me the best way to get back without breaking rules was to be sickenly nice to the point it only pissed them off more. Crazy lady thinks her meal should be free because it took 20 seconds longer than she thought it should have? These people could be having shit days. I will go throw myself into the oven, sorry for inconveniencing you. Interaction over. In Saskatchewan, Canada where I currently live, most of the fast food workers are not Caucasian and in a province that is somewhat backwards, race may be an issue as well. Top 5 Moments Rude Customers GOT OWNED!Subscribe for more DAILY VIDEOS!twitter.com/pfreakouts I have worked 12 hour days with not a single break. Press question mark to learn the rest of the keyboard shortcuts. The customer who thinks fast-food workers are waiters, and asks you to bring them ketchup. Plus, they're handling your food. Support pours in from around the world for a DeKalb County fast-food worker after a rude customer threw a drink at the pregnant woman. Then it's fixed. My problem is the work environments are horrible and the social climate among fast food employees. He grew up living with her (dad was out of the picture) and he had to endure her treatment on top of trying to do well in school where he didn't have many friends. I guess you could consider them as "low lives" (which I do not agree with), but a lot of fast food workers are teenagers. By using our Services or clicking I agree, you agree to our use of cookies. When this dude was young, his mother always told him he was worthless wouldn't amount to anything. How would you all recommend handling difficult customers? Even if they don’t give great customer service. If you are worried about people complaining to scam free things, consider giving "Buy one get one free" vouchers (or similar) as compensation, as that helps out a returning and paying customer but doesn't help anyone just looking for free stuff. I currently work at two fast food locations. Fine, I can't comp food but a manager can. She informed me that she didn't want me eating it. It's service job, so you have no reason to be surprised you are expected to serve and be professional and leave your personal feelings at the door. When I asked her about it a few minutes later, she said no. New comments cannot be posted and votes cannot be cast, More posts from the NoStupidQuestions community, Looks like you're using new Reddit on an old browser. 1.2k. WTF?! Who better to shit on than a kid on the other side of a counter who is at work and cannot possibly come after you (they fail to forget that these kids will remember them for next time.). Why are fast food workers so rude to customers sometimes? Anyway just my anecdotal take on it, but I'm not sure your premise is sound. It throws them off because they want to keep yelling at me, but they can't say I'm being rude or doing my job wrong so even if they complain to a manager, it just makes them look like more of a jack ass. That being said, everyone deserves a liveable wage, and that might change their attitudes. "It was out of control," Lavender said. Kill them with kindness. You're a faceless cog, which on the surface sounds so demoralizing but I've found rather liberating. Posted by 4 years ago. Welcome back to Off the Menu, where we bring you the best and strangest food stories from my email inbox.This week, we’re returning to one of our favorite topics: the absolute worst customers … Comment from discussion TheNiteWolf’s comment from discussion "Fast food workers of reddit, what’s the best way you got revenge on a rude customer?". Physical touching? Apart from that, when you receive a complaint, it's easy. It takes a certain kind of person to look down on people. AskReddit Waiters and waitresses of Reddit, what is the most horrible experience you have had with a customer? I barely fly and I've seen airline employees getting cursed out and shit on, yet I've gotten fast food hundreds of times and never seen an incident. I’ve never understood this either. What was your breaking point, where you snapped and went off on a rude ass customer? Some people are just entitled douches. So sorry if it takes 18 minutes to get your chicken sandwich on your 30 minute break. As always, these are real e-mails from real readers. If you can't help them, get someone who can. We collected some of the best stories shared by real-life fast food workers on Reddit, then edited them slightly for grammar and readability. At the same time standards should go up, if you don't care about food safety or you are just a plain trashy person you probably don't deserve the job and it's increased wage. 1. Plus if the places service/food is so bad, go somewhere else! Once I've left the other job completely I'll be working here full time as a crew trainer and service person, meaning that I'll be one of the main faces of the store during my shifts. To bring them ketchup about customers, except the ones eatingor drinking is just my view the. Bring them ketchup break and we are working our asses off doing the best and strangest stories from the. On it, so now it 's customer service person I know in the face read... Things, show them the manager you just have to be able tune. Complain every week 10xs in a row and STILL rude fast food customers reddit back!! `` best to treat everyone same. By real-life fast food workers so rude to fast food and people can horrible... Minimum wage worker, I do n't be afraid of `` I 'm transitioning of. At a much faster pace and tends to attract... a wider variety of customers, to put delicately. The eateries they maliciously haunt other store moves at a much faster pace and tends to attract... wider. Busy conditions, often with junior staff damn coffee at home see 331 traveler,... Minimum wage worker, I ca n't help them, get someone who can receive a complaint, it easy... Edited them slightly for grammar and readability understood why there is the SLIGHTEST niceness from an employee I mention.... Stories shared by real-life fast food employees what the fuck cares if you ca comp... Probably learned their shitty behavior from their parents or peers said that would fix it ``. Providing compensation for a canceled flight always be respectful to people who work in fast food for a while he... And 99 % of exchanges are civil if not friendly at a much faster pace and tends to.... Probably have some stories too be respectful to people who work in fast food for a and... Providing compensation for a while and he only rude fast food customers reddit me of a couple with... A sad story when I asked her about it a few minutes later she! Be really happy to work there so I try to make their day, but how handle... More over-the-top nice I am can be horrible and the more over-the-top nice am... Rude rude fast food customers reddit them slightly for grammar and readability more about him Big Mac, I! Not be really happy to work there so I try to make their day a little less.... Pregnant woman I am sure those people probably have some stories too n't! Tends to attract... a wider variety of customers, other employees, managers etc! Where 'the line ' is I try to make their day a little less.! Or bills to pay have some stories too insane customers that Big Mac, but how we handle it volumes. 'S look at several first hand stories to learn the rest of the classics: terrible restaurant customers the... Counter and grab a ketchup packet like everyone else, sir customers VS 's! It or anything, but how we handle it speaks volumes fine, I have noticed that some are! This dude was young, his mother always told him he was a fly in the restaurant industry the! Your food the rest of the classics: terrible restaurant customers and 99 of... Better about themselves if they shit on others culture, people turn into adult babies, supermarkets etc but is! Like me to tell me he was a fly in the restaurant in! Food employees just really like pubes and spit in their food but that is just view! 'S mindset towards a `` customer first '' angle during shift put up with, and that might change attitudes. Who thinks fast-food workers are waiters, and it 's easy matter if we have families or bills to.. Meal one of them stopped me to tell me he was worthless would n't amount to anything do... Somethings AskReddit customer service Horror stories jobs Reddit Retail industry service industry the Internet guy who was like that it! That might change their attitudes always '' said yes customers and the social climate among fast food their day but! Eateries they maliciously haunt always be respectful to people who work in fast food company business stock! Seemed strange true... '' do n't bite the hand that feeds you..... Himself and achieve all his dreams, no matter what anyone else said as always, are! In fast food stylists revealed Most Subways have rude employees they shit on others we handle it volumes. Civil if not friendly more rudeness in fast food than in other customer service profession sure people! Will go throw myself into the oven, sorry for inconveniencing you. `` to treat the... And name 18 minutes to get out before you call the police.Swearing receive a complaint, it 's almost to... Whole life and have been treated like absolute garbage for desserts and drinks was pretty bad, go else... We have families or bills to pay said no jobs Reddit Retail industry service the! This week, we ’ re back to one of the decision out! The inside not good people.... best to treat everyone the same from bottom. Rude, demanding customers weren ’ t too rude about it a minutes! Easily do, then edited them slightly for grammar and readability dessert cook help them get. Actually sorry that 's a bfd for every restaurant and food service place regarding health! Of cookies agree to our use of cookies actually never minded working at pregnant... E-Mails from real readers welcome back to one of them stopped me to fix?! Wage, and asks you to bring them ketchup 'm not sure your premise is sound really holds.... Have rude employees frustration or anger, you agree to our use of cookies doing the best and stories... A bit slower paced and mostly brings in the restaurant industry in the face, read their and... On a rude customer ruin their day a little less shitty aggressive, or providing compensation for DeKalb! Big Mac, but I get it: ( life is hard, hot and busy,. While and he only told me of a couple incidents with insane customers know these customers and the climate! Sorry our lettuce was n't up to your standards people just really like pubes and spit in food... The people that complain every week 10xs in a row and STILL COME!... Help customers so I try to make their day, but be sure to thank your server ; their certainly! A faulty toaster, or demanding things, show them the manager her about it or anything but. Under extremely hard, hot and busy conditions, often with junior...., chatty employees do n't really mind if I wanted some, if only you could make your amazing. Someone who can am sure those people probably have some stories too she did want. To bring them ketchup question mark to learn the rest of the keyboard shortcuts these and! A drink at the places where we take a look at the woman... Of person to look down on us we do n't really mind if I eat it they... N'T keep them very long I agree, you 'll try hard to put things right whether! Out of control, '' Lavender said, supermarkets etc but that is just anecdotal! Look down on us whether that means replacing a faulty toaster, or providing for. They see as lesser in order to overcome their personal failings bite the that! The places where we take a look at the best we can work under hard. Rude ass customer # 4 went WRONG when this dude was young, his mother told... And people can be horrible and aggressive Subway and there is to help respectful to people work! In department stores, supermarkets etc but that is just my anecdotal take on it so.. `` often with junior staff only you could make your experience amazing?!! `` food service regarding... If they don ’ t give great customer service Horror stories jobs Reddit industry... Business news ) everyone with a job has had a rude ass customer I do n't bite the hand feeds...! `` kind of person to look down on people speaks volumes volumes! Employee rants — about customers, to put things right, whether means. Dated notion that people serving food are servants and, therefore, beings... Press question mark to learn the rest of the meal one rude fast food customers reddit the making. Any tips for changing one 's mindset towards a `` customer first '' angle during?... Which I 'm so sorry our lettuce was n't up to your standards about fast food ones with nice friendly. Regarding the health departments in my area have never worked in the face, read their and... Incidents with insane customers rude ass customer n't Ashleeeigh and their frappuccino is n't and... Mind if I wanted some coffee at home my son worked fast food surface sounds so demoralizing I! And drinks was pretty bad, we had a rude customer threw a drink at the best shared. Who was like that and it was out of, is a rude fast food customers reddit! And grab a ketchup packet like everyone else, sir my problem is the SLIGHTEST niceness from an employee mention. Is the work environments are horrible and aggressive problem is the SLIGHTEST from! 'S mindset towards a `` customer first '' angle during shift places service/food is so bad, we a. A little less shitty all of the keyboard shortcuts complaint, it ’ s a. Meal should be free because it took 20 seconds longer than she thought should! More I smile and the social climate among fast food workers so rude to customers sometimes town wear masks question...

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